Dealing with sensitive or controversial questions(ASKeR)
ASKeR - When someone asks a difficult or controversial question, the facilitator can help the individual/group explore what is contacted within the question. It serves as a “facilitated time out”.
Assumptions – What is the person asking the question assuming? Why might they assume that?
Statement or Question - Is the person asking a question, or telling us what they think?
Key words – What are the key words that betray incorrect assumption? Are there words we could be understanding differently?
Rephrase? – How does this question need to be rephrased more appropriately before it can be answered?