Assume good intent - often questions that sound abrupt or rude come from genuine curiosity
Spectrum of views – include viewpoints from across your religious tradition to show diversityKeep it short and sweet Explain jargon/foreign wordsEnd on a positive note – this keeps the tone optimistic, even when discussing thorny issues
AND:
Feel free to say “I don’t know”If in doubt it is better to answer with “I’m not sure about that” or “We can find out for you” than making something up on the spot
